Practice Manager - GP Surgery

Full-time
Salary: up to £55,000 per annum
Location: Leicester
Closing date: Friday 9 January 2026

Job Summary

A well-established and forward-thinking GP practice in Leicester is seeking an experienced and motivated Practice Manager to lead the day-to-day management of a busy and expanding 11,000-patient practice.

This is a senior leadership role working with an ambitious partnership, focused on innovation, digital transformation and delivering high-quality patient care.

We are looking for someone with:

• Energy, pace and the ability to multitask and prioritise effectively
• A growth mindset with proactive, solution-focused thinking
• Confidence, initiative and the ability to engage and influence GP Partners
• Strong leadership, communication and diplomacy skills

Key Responsibilities

The Practice Manager will be responsible for the overall operational, strategic and people management of the practice, including:

• Leading day-to-day operations and staff performance
• Direct line management, HR compliance, recruitment, induction, appraisal and staff development
• Oversight of QOF administration and NHS contractual compliance
• Ensuring compliance with CQC, health & safety and HR legislation
• Financial management alongside the Finance Manager, including budgets and income optimisation
• Contract and insurance management
• Business continuity and resilience planning
• Policy development and governance oversight
• Leading change, innovation, digital adoption and service improvement
• Patient services oversight, complaints management and engagement
• Premises management, procurement and mandatory training
• Representing the practice at external meetings (e.g. PCN)
• Leading communications, community engagement and the Patient Participation Group
• Chairing practice meetings and producing agendas, reports and minutes

About the Practice

This is a dynamic and supportive GP practice with a clear strategic vision for sustainable growth, service development and community engagement.

Person Specification - Essential Experience

• Good standard of education with excellent literacy and numeracy skills
• Experience working with the general public and within healthcare
• NHS / Primary Care General Practice management experience
• Proven experience managing large multidisciplinary teams
• Strong background in performance management, appraisals and staff development
• Experience leading projects, service improvement and workforce planning
• Experience chairing meetings and producing agendas and minutes