Head of Operations - Caterham and Horley, Surrey

Job Type: Full-Time | Salary: Up to £60,000 per annum | Closing Date: Monday 16 March 2026
Sector: Primary Care / NHS GP Services

We are seeking an experienced and dynamic Head of Operations to lead operational performance across GP practices in Caterham and Horley, Surrey. This senior leadership role offers the opportunity to drive efficiency, workforce wellbeing, service improvement, and digital transformation across multiple practices.

Key Responsibilities

• Lead operational strategy and service delivery across multiple GP practices
• Manage workforce planning, staff development, and well being initiatives
• Ensure governance, compliance, and risk management in line with NHS standards
• Oversee budgets, resource allocation, and financial performance
• Drive digital transformation and operational improvements

Skills & Experience

• Strong knowledge of NHS primary care operations and service delivery models
• Senior leadership experience managing multidisciplinary teams
• Budget management and strategic planning experience
• Change management skills (PRINCE2 or LEAN desirable)
• Excellent communication, stakeholder engagement, and collaborative leadership

Personal Qualities

• Strategic, proactive, and innovative
• Resilient and adaptable in fast-paced healthcare settings
• Committed to staff empowerment and patient-focused care

To apply: Please email your CV to

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Head of Operations - Caterham and Horley, Surrey

Job Type: Full-Time | Salary: Up to £60,000 per annum | Closing Date: Monday 16 March 2026
Sector: Primary Care / NHS GP Services

We are seeking an experienced and dynamic Head of Operations to join a forward-thinking primary care division in Caterham and Horley, Surrey. This senior leadership role offers the opportunity to shape, strengthen, and optimise operational services across multiple GP practices. You will play a pivotal role in driving efficiency, workforce well being, governance, and service improvement while supporting patient-focused care and organisational growth.

Key Responsibilities

• Lead operational strategy and oversee service delivery across multiple GP practices
• Manage workforce planning, recruitment, staff development, and well being initiatives
• Ensure governance, compliance, risk management, and quality standards are consistently met in line with NHS regulations
• Oversee budgets, resource allocation, and financial performance to optimise operational efficiency
• Drive digital transformation, IT infrastructure improvements, and the automation of administrative processes
• Collaborate with clinical teams, senior leadership, and external partners to enhance patient care and staff experience
• Support the Divisional Board in planning, implementing, and evaluating strategic priorities and organisational initiatives

Skills & Experience

• Strong knowledge of NHS primary care operations, service delivery models, and governance standards
• Proven senior leadership experience managing multidisciplinary teams across multiple sites
• Experience in financial management, budgeting, and performance monitoring
• Track record of leading change management and service improvement initiatives (PRINCE2 or LEAN desirable)
• Excellent stakeholder management, communication, and board-level influencing skills

Personal Qualities

• Strategic thinker with the ability to balance long-term vision and day-to-day operational delivery
• Proactive, innovative, and solution-focused leader
• Resilient and adaptable in a fast-paced healthcare environment
• Committed to staff empowerment, continuous improvement, and patient-focused care

Benefits

• Access to NHS pension scheme
• Minimum 27 days annual leave + 8 bank holidays
• Employee Assistance Programme and well-being support initiatives
• Career development and education pathways
• Flexible working options and enhanced family-friendly policies
• Employee discounts and benefits scheme

To apply: Please email your CV to