- Posted 20 June 2025
- Salary £12.25 - £12.40 per hour
- LocationPoole
- ReferenceRO 19587_1750438741
Back to jobs
📍Part-Time Care Navigator | Poole | Immediate Start
Job description
📍Part-Time Care Navigator | £12.25 - £12.40/hr | Immediate Start
A friendly and patient-focused GP practice is seeking an enthusiastic and motivated Part-Time Care Navigator to join their expanding team in Poole. They are looking for someone with excellent customer service skills, strong IT knowledge, and a passion for helping patients access the right care at the right time.
🔹 Role Details:
- Hours: 34 hours per week (1 slot available)
- Salary: £12.25 - £12.40/hr
- Contract Type: Permanent, Part-Time
- Location: Poole
🔹 Key Responsibilities:
- Triaging and signposting patients to the appropriate services
- Identifying serious cases and escalating to the clinical team
- Booking and managing appointments promptly and accurately
- Building strong working relationships with clinical and admin staff
- Engaging with patients via phone and messaging with empathy
- Supporting care planning and reducing unnecessary hospital admissions
🔹 About You:
- GCSEs in Maths and English (or equivalent)
- Minimum 1 year's experience in a customer service role
- Confident using MS Word, Excel, and Outlook
- Previous NHS experience is a plus but not essential
- Able to work with empathy, accuracy, and initiative
This is a fantastic opportunity to join a welcoming, patient-centred practice where your contribution will be truly valued.
Ready to make the move?
Contact Roberto Orlandi for more details or to apply!
📞 0203 962 5634
📧
